Shipping Costs
Shipping and Delivery Policy
At Ryan & Ava Vancouver, we aim to deliver your order as quickly and accurately as possible. Below, you'll find all the important details about our shipping and delivery process.
Processing Time
Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email containing your tracking details so you can monitor your package’s progress.
Delivery Time
The average shipping time is 3 to 10 business days, depending on your location. Please note that delivery may be delayed during peak seasons or due to customs procedures that are beyond our control.
Shipping Method and Origin
All orders are shipped directly from our supplier in China. As a result, customs fees may apply, depending on the destination country. These fees are the responsibility of the customer and vary based on local regulations.
Shipping costs will be displayed at checkout, and these depend on several factors such as:
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Weight of the order
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Destination country or region
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Selected shipping method
Please note that all shipping costs are calculated before finalizing your order during the checkout process.
Responsibility for Shipping
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If the tracking information indicates that the package has been delivered, the responsibility for the item lies with the customer.
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Please verify your shipping address carefully before completing your order. If any errors are found in the address, they must be reported within 24 hours of placing the order to ensure corrections are made in time.
Contact Us
If you have any questions about shipping, feel free to contact us at info@ryanavavancouver.com.